At ProDentUSA, our goal is to provide you with exceptional service and dental instruments. With over 75 years of experience and a long history of enduring quality and workmanship, our repair team guarantees an easy repair process for your instruments. Our skilled technicians carefully diagnose each instrument, keeping you informed along the way—we know the value of your time and instruments and guarantee a quick and efficient turnaround.
We repair all brands and makes of orthodontic pliers. All ProDentUSA Signature Siberian Stone™ Cutters sharpen free within the warranty timeframe. All other ortho instruments can be sent to our repair shop for individual diagnosis.
Our Handpiece Repair Shop is now open. With a one-week turnaround guarantee and the most competitive pricing, we take Handpiece Repair to a new level of simple. All repairs are guaranteed for 6 months. Download a Repair Form to get started.
Instrument Care and Reprocessing Instructions
Instruments for Change Recycling Program
At ProDentUSA, we love the earth and everyone on it. That’s why we’ve created a recycling program where we refurbish instruments that can be salvaged and donate them to organizations and doctors around the globe who provide free dental care to communities in need. For instruments that cannot be salvaged, we recycle the materials and donate them back to the medical industry.
You can be a part of ProDentUSA’s Instruments for Change initiative. Send us any seven used instruments, regardless of manufacturer, and we will send you one ProDentUSA hand instrument with any purchase of $100 or more. Simply call us for a recycling authorization code, sterilize and package the instruments, and send them to our headquarters in East Brunswick, New Jersey with a completed Instruments for Change form. Once we receive the instruments and you complete a purchase of $100 or more, we will send out your free gift.
Please note: To ensure everyone has an equal opportunity to take advantage of our program, we are currently limiting our Instruments for Change exchange to 35 instruments per practice per year. This means that you can choose up to five free instruments per year. You are welcome to choose any hand instrument from the following categories: Diagnostic, Endodontic, Restorative, and Periodontal (excluding Siberian Stone™ instruments) – a maximum value of $22.
Together, we can close the gap on dental healthcare and spread smiles, one instrument at a time.
To see global projects we’ve been a part of, follow our blog.